Customer Service

Lighthouse International believes in providing the highest Customer Services to all patients, clients, staff and volunteers in a professional positive attitude that deals effectively and courteously with the public. We understand customer needs and use information to prioritize what the organization must do to fulfill them. Lighthouse International is dedicated to meeting the expectations and requirements of internal and external customers.

Teamwork and Collaboration

The Lighthouse requires all staff to work effectively with other departments across the organization and understand the services we provide and encourages cooperation, collaboration and co-ownership of process. Staff must work effectively in groups and create synergy among the groups and demonstrate integrity in all actions and decisions.


Sharing information across the organization in a professional effective manner makes our organization a success. Our staff engages in productive and constructive conversations to maximize the communication systems.

Financial Awareness

Staff are required to make sound decisions that consider cost vs. benefits and adhere to financial plans that accurately estimate expenses and budgets while showing innovation in reducing expenses.



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